What is Brown Butter? Brown butter is butter that has been browned on the stove-top to bring out a rich, nutty flavor. This adds a delicious and unique taste to our cookies!
Do Brown Butter Sea Salt cookies contain eggs? No, our Brown Butter Sea Salt cookies do not contain eggs.
Do you have information for customers with allergy concerns? Our cookies are made in a facility that uses nuts, soy, wheat and eggs. We do our best not to cross-contaminate our baking equipment. Click the flavor buttons to view the ingredients list for each flavor.
Do you have gluten free cookies? Our Cocoa Mint and Everything cookies are made with Cup4Cup gluten free flour. Please note that our bakery is NOT certified gluten free and our cookies are made on shared equipment and baked in shared ovens. The Everything cookie is offered for sale in our Cayucos location only (we do not ship this cookie).
Do you ship your traditional cookies or your Honey cookies? Our traditional cookies (Chocolate Chunk, Oatmeal Raisin, Peanut Butter, Lemon Sugar, Snickerdoodle, Ginger Molasses and Everything Cookie) as well as our Honey cookies are best enjoyed the same day they are baked and are only available for purchase in the cookie shop. Our traditional cookies are available in our Cayucos Shop only.
What is the shelf life for your Brown Butter Sea Salt cookies? Our cookies have a 4-week shelf life in their sealed packaging. We place a "best by" date on the bottom of each item.
Can I freeze your cookies? Yes, you can freeze our cookies, but we do feel they are best enjoyed sooner than later!
What shipping carrier do you use? We ship our cookies UPS ground and our website calculates the rate associated with the shipping address you enter. Approximately $10-$12 depending on the shipping location.
How long does it take to get my cookie order? We bake fresh cookies before we ship an order. It may take us 2-3 business days (Monday-Friday) for us to bake and process an order before it ships. East Coast orders take approximately 5 business days to arrive from California. Orders shipping in the state of California and surrounding states take anywhere from 1-4 business days to ship.
Can I request a special date to receive my cookies? Yes! Please include your special request in the "special instructions/card message" box at the top of the payment page. We will do our best to accommodate your requests within our normal shipping guidelines.
How do I place corporate or multiple orders? You can call us at 805-995-2076 or email Lizzie at email@example.com with corporate orders or orders being shipped to multiple addresses. We can then calculate your order and give you a total that will be charged to your credit card.
My order is a gift, will you include a card message in the package? Yes, we can include a short card message. Please include your card message in the "special instructions/card message" box at the top of the payment page. We do not include an invoice or price information inside the cookie shipment.
Do you ship to a P.O. box? No, we ship UPS ground and DO NOT ship to a P.O. box.
Do you ship outside of the USA or to APO addresses? No, we DO NOT ship outside of the USA or to APO addresses at this time.
Do you sell your cookies in other stores? Yes, we sell our Brown Butter Sea Salt cookies in other stores. Please call or email us for current locations.
Do you offer wedding/event favors? Yes, we offer bulk packaging called the "Double Dozen" on our website and we also offer small event favors. Please call or email for pricing.